Veyra & Co – Shipping Policy (South Africa)

Effective Date: Jan 2026

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1. Shipping Method & Carrier

All orders are shipped via Aramex Store-to-Door.

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2. Estimated Delivery Time

• Orders are typically delivered within 8–14 business days from the date of dispatch.

• Business days exclude weekends and public holidays.

• Delivery times are estimates only and cannot be guaranteed.

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3. Shipping Delays

• Veyra & Co is not liable for delays caused by the courier, customs, weather, strikes, or other events beyond our control.

• Customers will be provided with tracking information to monitor their order.

• We make reasonable efforts to ensure timely dispatch, but delays may occasionally occur.

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4. Lost or Damaged Shipments

• All items are shipped with standard courier tracking and handling.

• Veyra & Co is responsible for shipping and handling until the item is handed to Aramex.

• Once in transit, loss or damage caused by the courier is the responsibility of Aramex. Customers should contact us immediately if their package shows signs of damage or is lost.

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5. Address & Delivery Accuracy

• Customers are responsible for providing accurate and complete delivery information.

• Veyra & Co is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

• If a package is returned due to an incorrect address, additional shipping fees may apply.

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6. Tracking

• Tracking details will be provided once the order has been dispatched.

• Customers are encouraged to use the tracking system to monitor delivery.

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7. Contact Information

For shipping inquiries, please contact:

Veyra & Co
Email: veyraco28@gmail.com